A metrics approach to facilitate the management of sub-contracted or outsourced development and maintenance has been successfully used by many government and commercial organizations worldwide.

This whitepaper provides answers to several basic questions relating to the management of sub-contracted, or outsourced, development and maintenance including:

  • What is the metrics approach to managing sub-contractors?
  • What is the quality of the code that has been developed by the sub-contractor?
  • How well tested was the code before delivery by the sub-contractor?
  • How are the ongoing maintenance costs related to the code quality?
  • What is the role of automated tools?
  • What is the role of visualization?

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